Privacy Policy
Effective Date: February 27, 2026
1. Introduction
SilkRoad LLC ("we," "us," or "our") operates the SilkRoad mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By downloading or using the App, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use the App.
2. Information We Collect
Personal Information
- User's Name
- Email address
- Phone number
- Payment information (processed through Apple/Google and Square - we do not store your payment details)
User Content
- Photos and videos you upload to the App
- Job notes and descriptions
- Client information you add
Device & Usage Data
- Device type and operating system
- App usage data and analytics
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and subscriptions
- Communicate with you about your account
- Store your data securely in our cloud infrastructure
- Enable job management, scheduling, and inventory features
4. Data Storage & Security
- All data is stored on secure AWS servers
- Data is encrypted at rest and in transit
- We use industry-standard security measures to protect your information
- Your data belongs to you - you can delete your information at any time
5. Third-Party Services
We use third-party services to operate the App:
- AWS - Cloud hosting and storage
- Apple/Google - App distribution and in-app purchases
- Square - Payment processing
- Google Maps - Location services
These parties have their own privacy policies governing their use of your information.
6. Data Sharing
We do NOT sell, trade, or otherwise transfer your personal information to outside parties. Your data is private to your account and not shared with other users or third parties, except as necessary to provide our services.
7. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
To exercise these rights, contact us using the information below.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Effective Date."
9. Contact Us
If you have questions about this Privacy Policy, please contact us through the App or visit our website.
SilkRoad LLC
www.silkroadapp.com